Frequently Asked Questions

Yes, completely free and no-obligation. One of our friendly surveyors will visit your home, take accurate measurements, and give you a written quote. There is no pressure to buy and no hidden charges.

Most home surveys take between 30 and 60 minutes depending on how many windows and doors you need. We will give you a clear quote before we leave.

In most cases we provide the written quote on the day of the survey. For more complex projects we will follow up within 24 hours.

A typical window installation takes 1–2 days. Doors usually take a single day. Conservatories and orangeries are larger projects — typically 3–7 days depending on size and complexity.

Absolutely. We never leave your home unsecured. Windows and doors are fitted and fully operational before our team leaves each day.

We use a select group of vetted subcontractors, all of whom are FENSA-licensed and fully insured. We work with the same trusted teams on every job to ensure consistent quality.

We try to be as flexible as possible. We offer early morning starts and can discuss scheduling around school runs, work hours or other commitments.

Every installation comes with a 10-year insurance-backed guarantee covering both the product and our workmanship. You will also receive a FENSA certificate, which your mortgage lender and insurer may require.

Yes. All our standard uPVC and aluminium windows meet or exceed A-rated energy efficiency. We can provide energy ratings on request.

We offer a wide range of RAL colours and woodgrain foils. Popular choices include anthracite grey, Chartwell green, rosewood and bright white. We can also match colours to your existing joinery.

Yes. We supply and install aluminium bi-fold doors from leading manufacturers. They can be configured in multiple panel layouts to suit your opening, and come in a full range of colours.

Yes. All our installations are registered with FENSA, which is a government-authorised scheme ensuring replacement windows and doors comply with UK Building Regulations. You will receive a FENSA certificate for every installation.

Yes. We are assessed and approved by Which? Trusted Traders, meaning we have been independently vetted for quality, trading standards compliance and customer service.

Yes. You can find us on Checkatrade where we are rated 9.95/10 from over 249 verified reviews. All reviews on Checkatrade are from real customers who have used our services.

We accept bank transfer, credit card and debit card. A deposit is taken on order confirmation, with the balance due on completion of the work.

Please contact us to discuss payment options. We may be able to recommend finance partners for larger projects.